Customer service representative in a Top Bpo. Salary upto 25K-40K

Internationalseo; Muntinlupa; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading customer service company in the Philippines is seeking a Customer Service Representative. The ideal candidate will provide exceptional service through various communication channels, handle inquiries, and assist in team training. Requirements include a Bachelor’s degree and 1–3 years of customer service experience. Strong communication and problem-solving skills are a must. This role may require evening or weekend shifts based on business needs.

Qualifications

• 1–3 years of experience in customer service.
• Ability to work in a fast-paced environment.
• Manage multiple tasks effectively.

Responsibilities

• Provide exceptional customer service through various communication channels.
• Handle customer inquiries and resolve issues promptly.
• Maintain detailed records of customer interactions.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Education

Bachelor’s degree in a relevant field

Job description

Description

• Provide exceptional customer service through various communication channels.
• Handle customer inquiries and resolve issues promptly and effectively.
• Maintain detailed records of customer interactions and actions taken.
• Collaborate with team members to improve service delivery.
• Assist in training new representatives and orienting them to company policies.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1–3 years of experience in customer service.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
• Working Conditions: May require evening or weekend shifts based on business needs.