Customer Service Representative Hiring in a Top Bpo. Salary upto 35K.

Recruitify_HR; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading BPO company in Taguig is seeking a Customer Support Representative to provide exceptional service through various channels including phone, email, and chat. The ideal candidate will have 3-5 years of experience in customer service and strong verbal and written communication skills. Responsibilities include resolving customer inquiries efficiently, maintaining product knowledge, and documenting interactions accurately. Join a dynamic team in a fast-paced environment.

Qualifications

• 3–5 years of experience in customer service or related field.
• Ability to handle difficult situations with professionalism.
• Customer-focused attitude.

Responsibilities

• Provide exceptional customer support through various channels.
• Resolve customer inquiries and issues efficiently.
• Document customer interactions accurately.

Skills

Strong verbal communication skills

Strong written communication skills

Problem-solving mindset

Education

High School Diploma or equivalent

Job description

Description

• Provide exceptional customer support through various channels including phone, email, and chat.
• Resolve customer inquiries and issues in an efficient and timely manner.
• Maintain a high level of product knowledge to assist customers effectively.
• Document customer interactions accurately and update CRM systems as required.
• Collaborate with team members to improve processes and enhance the customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 3–5 years in customer service or related field.
• Skills and Competencies: Strong verbal and written communication skills.
• Responsibilities and Duties: Ability to handle difficult situations with professionalism.
• Qualities and Traits: Customer-focused with a problem-solving mindset.
• Working Conditions: Ability to work in a fast-paced BPO environment.