Customer Service Representative. Healthcare & Financial Associate.

Recruitify_HR; Taguig; On-site; PHP 279,000 - 446,000; Full time

Job summary

Recruitify_HR is seeking a customer service professional to support clients in the healthcare and financial services sectors from our Taguig operations. You will assist customers with inquiries and issues related to accounts and services, while communicating product features to drive satisfaction.

The role requires empathy, patience, and strong communication skills, with the ability to work in a fast-paced environment.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• 1–3 years of customer service experience in healthcare or financial services.
• Strong communication and interpersonal skills.
• Empathetic, patient, and detail‑oriented.
• Ability to work in a fast‑paced environment.

Responsibilities

• Provide excellent customer service support to clients in the healthcare and financial sectors.
• Assist customers with inquiries, concerns, and issues related to their accounts and services.
• Effectively communicate product features and benefits to enhance customer satisfaction.
• Process transactions accurately and efficiently while adhering to compliance standards.
• Maintain detailed records of customer interactions and transactions.

Skills

Communication skills

Interpersonal skills

Education

Bachelor's degree

Job description

Description

• Provide excellent customer service support to clients in the healthcare and financial sectors.
• Assist customers with inquiries, concerns, and issues related to their accounts and services.
• Effectively communicate product features and benefits to enhance customer satisfaction.
• Process transactions accurately and efficiently while adhering to compliance standards.
• Maintain detailed records of customer interactions and transactions.

• Provide excellent customer service support to clients in the healthcare and financial sectors.
• Assist customers with inquiries, concerns, and issues related to their accounts and services.
• Effectively communicate product features and benefits to enhance customer satisfaction.
• Process transactions accurately and efficiently while adhering to compliance standards.
• Maintain detailed records of customer interactions and transactions.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1–3 years of customer service experience in healthcare or financial services.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and detail‑ori…
• Working Conditions: Ability to work in a fast‑paced and dynamic…