Customer Service Representative Healthcare And Financial Associate

Recruitify_HR; Metro Manila; On-site; PHP 350,000 - 650,000; Full time

Job summary

Recruitify_HR is seeking an experienced customer service professional in Metro Manila to address inquiries and resolve issues in healthcare and financial services. The role emphasizes accuracy, empathy, and a customer-focused approach, in a high-paced environment.

The candidate should have 5-7 years in customer service, preferably within healthcare or finance, and hold a diploma in a relevant field. Strong communication and teamwork skills are essential for success.

Qualifications

• Requires Diploma in a relevant field.
• 5-7 years experience in customer service, preferably in healthcare or finance.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Empathy, patience, and a customer-oriented mindset.
• Comfortable working in a high-paced environment.

Responsibilities

• Provide exceptional customer service by addressing inquiries and resolving issues related to healthcare and financial services.
• Process transactions and maintain accurate records in compliance with company policies.
• Collaborate effectively with team members to enhance service delivery.
• Educate customers about products and services offered within the healthcare and financial sectors.
• Stay updated on industry trends and regulatory changes affecting healthcare and finance.

Skills

Strong communication

Interpersonal skills

Education

Diploma in relevant field

Job description

Job Description:

Description

• Provide exceptional customer service by addressing inquiries and resolving issues related to healthcare and financial services.
• Process transactions and maintain accurate records in compliance with company policies.
• Collaborate effectively with team members to enhance service delivery.
• Educate customers about products and services offered within the healthcare and financial sectors.
• Stay updated on industry trends and regulatory changes affecting healthcare and finance.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 5-7 years of experience in customer service, preferably in healthcare or finance
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to handle multiple tasks and manage time effectively
• Qualities and Traits: Empathy, patience, and a customer-oriented mindset
• Working Conditions: Comfortable working in a high-paced environment