Customer Service Representative. Healthcare & Financial Associate.

Gratitude Jobs Ahead Hr Inc; Philippines; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual company trip

Free meals

Sleeping quarters

Job summary

Gratitude Jobs Ahead Hr Inc in Makati, Philippines, is seeking a Customer Service Representative to assist customers with inquiries related to healthcare and financial products. The on-site position requires 2–5 years of experience and a Diploma, with a full-time schedule.

You will provide accurate information, resolve issues efficiently, and maintain detailed records of interactions while collaborating with teammates to enhance overall customer satisfaction in a fast-paced environment.

Qualifications

• 2–5 years of experience in customer service roles
• Diploma required for the role
• Excellent communication and interpersonal skills
• Ability to handle multiple tasks in a fast-paced environment
• Strong problem-solving and attention to detail

Responsibilities

• Assist customers with inquiries related to healthcare and financial products
• Provide accurate information and support to resolve customer issues efficiently
• Maintain detailed records of customer interactions and transactions
• Collaborate with team members to enhance overall customer satisfaction
• Stay updated with product knowledge and service processes to provide reliable assistance

Skills

Excellent communication

Interpersonal skills

Education

Diploma in a relevant field

Job description

Customer Service Representative. Healthcare & Financial Associate.

On-site - Makati 1-3 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist customers with inquiries related to healthcare and financial products.
• Provide accurate information and support to resolve customer issues efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance overall customer satisfaction.
• Stay updated with product knowledge and service processes to provide reliable assistance.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 2–5 years of experience in customer service roles
• Skills and Competencies: Excellent communication and interpersonal skills
• Responsibilities and Duties: Ability to handle multiple tasks effectively
• Qualities and Traits: Strong problem-solving skills and attention to detail
• Working Conditions: Comfortable working in a fast-paced environment

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