Customer Service Representative - Healthcare

The Hird Corp.; Quezon City; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

Competitive Salary

Comprehensive Benefits with HMO coverage

Growth opportunities

Meaningful Impact

Job summary

A dynamic healthcare firm in Metro Manila is seeking Customer Service Representatives to provide exceptional support to clients. Candidates should be graduates or have experience in call center/BPO settings. The role emphasizes empathy and real-time problem-solving in a collaborative environment, offering competitive salaries and comprehensive benefits from day one.

Qualifications

• College graduate or Senior High School graduate with at least 1 year of experience.
• Minimum of 6 months call center/BPO experience required.
• Willing to work on-site in a shifting schedule.

Responsibilities

• Address customer inquiries with empathy and expertise.
• Inspire teamwork and enhance customer experience.
• Provide real-time, creative solutions to customer concerns.
• Document interactions while engaging with customers.
• Support healthcare mission with flexibility including occasional overtime.

Skills

Customer service

Empathy

Teamwork

Education

College graduate

Senior High School graduate (with 1 year experience)

College Undergraduate

6 months call center/BPO experience

Job description

Make a Difference in Healthcare!

Are you a problem-solver with a passion for helping others? We’re looking for dynamicCustomer Service Representatives to join our Healthcare Product team, delivering exceptional support and innovative solutions to our clients!

• Be the voice of care, addressing customer inquiries with empathy and expertise.
• Inspire teamwork and collaboration to enhance the customer experience.
• Identify concerns and provide real-time, creative solutions to ensure satisfaction.
• Multitask like a pro—document interactions while engaging with customers.
• Support our healthcare mission with flexibility, including occasional overtime.

Qualifications

• College graduate
• Senior High School graduate (with 1 year experience)
• College Undergraduate
• minimum of 6 months call center/BPO experience.
• willing to work on-site in shifting schedule

Why Join Us?

• Competitive Salary: tailored to your experience.
• Comprehensive Benefits: HMO coverage from day one, plus exciting incentives.
• Dynamic Environment: Thrive in a supportive, collaborative team with growth opportunities.
• Meaningful Impact: Make a real difference in customers’ lives through healthcare support.