Customer Service Representative - Entry Level

GAINSTRONG TALENT SOLUTIONS CORP.; Cebu City; On-site; PHP 167,000 - 312,000; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training

Fast-track recruitment process

HMO and career advancement

Night differential and overtime pay

Life insurance

Gym membership

Additional leave

Company events

Company Christmas gift

Employee discount

Job summary

GAINSTRONG TALENT SOLUTIONS CORP. in Cebu City is hiring entry-level Customer Service Representatives to join our Banawa or IT Park teams. No prior BPO experience required, with full initial and ongoing training provided to help you succeed.

You will handle inquiries, provide friendly support, and maintain accurate records in our system. On-site roles with night shift options and a competitive salary plus incentives are available.

Qualifications

• Open to Fresh Graduates, College Undergraduates, and Senior High School Graduates.
• No prior BPO experience required (entry-level applicants are encouraged to apply).
• Good written and verbal English communication skills.
• Basic computer literacy and typing skills.
• Willing to work on-site in Banawa or IT Park Cebu City.
• Available for immediate onboarding.

Responsibilities

• Handle customer inquiries and resolve concerns efficiently.
• Deliver helpful, friendly, and professional support to callers.
• Maintain accurate customer records and interaction details in the system.

Skills

Written English

Verbal English

Typing

Computer literacy

On-site work willingness

Education

Fresh graduates

College undergraduates

Senior High School graduates

Job description

We are actively hiring Customer Service Representatives to join our team in Banawa or IT Park Cebu City!

This is an entry-level position ideal for individuals looking to kickstart their career in the BPO industry. No prior BPO or work experience is needed — full initial and continuous training will be provided to help you succeed.

Key Responsibilities:

• Handle customer inquiries and resolve concerns efficiently.

• Deliver helpful, friendly, and professional support to callers.

• Maintain accurate customer records and interaction details in the system.

Qualifications:

• Open to Fresh Graduates, College Undergraduates, and Senior High School Graduates.

• No prior BPO experience required (entry-level applicants are encouraged to apply).

• Good written and verbal English communication skills.

• Basic computer literacy and typing skills.

• Willing to work on-site in Banawa or IT Park Cebu City.

• Available for immediate onboarding.

Benefits:

• Competitive Salary Package + Performance Incentives

• Paid Training

• Fast-track recruitment process

• HMO and Career Advancement opportunities

• Night differential and overtime pay

• Fast-track recruitment process

• Life insurance

• Gym membership

• Additional leave

• Company events

• Company Christmas gift

• Employee discount