Customer Service Representative (Direct Hire)

Nityo Infotech Inc.; Taguig; On-site; PHP 201,000 - 268,000; Full time

Job summary

A customer service firm is seeking a Customer Service Representative (CSR) in Taguig. The ideal candidate will handle customer inquiries and concerns while providing excellent service support. Responsibilities include assisting customers with account-related issues and ensuring timely resolutions. Candidates should be at least 2nd year college level and have customer service experience. This position requires strong communication skills and the ability to thrive in a fast-paced environment. Night shift schedule applies.

Qualifications

• Strong communication skills are essential for handling inquiries.
• Attention to detail will aid in resolving customer concerns.
• Experience in financial accounts is a plus.

Responsibilities

• Handle customer inquiries and resolve concerns.
• Provide excellent service support through various channels.
• Ensure timely resolution of account-related issues.

Skills

Strong communication skills

Attention to detail

Ability to work in a fast-paced environment

Education

At least 2nd year college level completed

Job description

We’re Hiring: Customer Service Representative (CSR)

Location: McKinley Hill, Taguig City (Full Onsite)

Schedule: Night Shift

Job Summary:

We are looking for a Customer Service Representative (CSR) who will be responsible for handling customer inquiries, resolving concerns, and providing excellent service support through various communication channels. The role involves assisting customers with account-related concerns, ensuring timely resolution, and delivering a positive customer experience. Ideal candidates should have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Qualifications:

• At least 2nd year college level completed
• Minimum of 6 months customer service experience
• Experience in financial accounts is an advantage