Customer Service Representative | Dayshift | Non- Voice

Quess (Philippines) Corp

Muntinlupa

On-site

PHP 223,000 - 268,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary package

Fixed dayshift schedule

Career growth and development

Job summary

LIGHTRAY in Alabang is seeking a Customer Service Representative for Insurance to handle inquiries, provide accurate information, resolve concerns, and deliver excellent service across channels. You will ensure customer satisfaction by addressing concerns professionally and efficiently while maintaining company standards and performance metrics.

The role requires at least a Senior High School Graduate, 1 year of BPO experience, and strong communication.

Qualifications

Senior High School Graduate (New Curriculum)
At least 1 year of BPO experience
Excellent communication and interpersonal skills
Customer-focused and detail-oriented
Willing to work onsite and on a dayshift schedule

Skills

1 year BPO experience

Excellent communication

Customer-focused

Detail-oriented

Willing to work onsite

Dayshift availability

Education

Senior High School Graduate

Job description

Customer Service Representative

Job Description

As a Customer Service Representative for Insurance, you will be responsible for handling customer inquiries, providing accurate information, resolving concerns, and delivering excellent customer service through various communication channels. You will ensure customer satisfaction by addressing concerns professionally and efficiently while maintaining company standards and performance metrics.

Qualifications