Customer Service | Chat Support Account

Alorica; Philippines; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Incentives

Health Insurance

HMO

Job Training

Performance Incentives

Night Differential

Paid Sick Leave

Paid Vacation Leave

Fast Hiring Process

Job summary

Alorica Philippines is seeking a Customer Service Associate for our on-site role in Quezon City. Open to graduates from High School/Senior High School, no prior experience required. You will handle inquiries via phone, chat, or email and provide accurate information about products and services.

The role emphasizes timely, professional problem resolution and accurate documentation in the system. A fast-paced environment with incentives and career growth opportunities awaits.

Qualifications

• At least High School / Senior High School Graduate.
• Open to newbies with or without BPO experience.
• Good to Excellent Communication Skills.
• Willing to work onsite.
• Can start ASAP.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Provide accurate information about products and services.
• Resolve customer concerns in a timely and professional manner.
• Document interactions in the system.
• Meet performance and quality targets.

Skills

Communication skills

Customer service

Education

High School / Senior High School

Tools

Computer literacy

Job description

On-site - Quezon City No Exp Required High/Senior High School Full-time

Employee Recognition and Rewards

Incentives

Insurance Health & Wellness

Health Insurance, HMO

Professional Development

Job Training

Job Description:

• Handle customer inquiries via phone, chat, or email
• Provide accurate information about products and services
• Resolve customer concerns in a timely and professional manner
• Document interactions in the system
• Meet performance and quality targets

Requirements:

• At least High School / Senior High School Graduate
• With or Without BPO Experience (Open for Newbies)
• Good to Excellent Communication Skills
• Willing to work onsite
• Can start ASAP

Location:

• Virtual and Walk-in applicants welcome
• Performance Incentives
• Night Differential
• Paid Sick Leave & Vacation Leave
• Fast Hiring Process (Same Day Job Offer)

Computer Literate Customer Oriented

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