Customer Service Representative | Pasay MOA | ONSITE JOB

TalentLink Outsourcing; Pasay; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Performance Bonus

Anniversary Gifts

Paid Training

Vacation Leave

Employee Recognition Program

Job summary

A leading outsourcing company based in Pasay is hiring Customer Service Representatives for onsite positions. This role does not require previous experience, as comprehensive training will be provided. Responsibilities include handling customer inquiries, resolving complaints, and maintaining accurate records. The company offers a performance bonus, paid training, and various benefits including vacation leave and a 13th-month pay. Candidates are encouraged to apply regardless of graduation status.

Qualifications

• No BPO experience needed; training provided.
• Open for fresh graduates and high school graduates.
• Ability to meet performance and quality metrics.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Maintain accurate customer records in the system.

Skills

Customer service skills

Communication skills

Problem-solving

Education

High School Diploma or equivalent

Job description

Customer Service Representative | Pasay MOA | Onsite Job

TalentLink Outsourcing

On-site - Pasay No Exp Required High/Senior High School Full-time

Responsibilities

• Answer customer inquiries via phone, email, or chat
• Resolve complaints and provide effective solutions
• Process orders, payments, and refunds
• Assist with product and service support
• Maintain accurate customer records in the system
• Communicate clearly and follow company guidelines
• Coordinate with other teams for issue resolution
• Meet performance and quality metrics
• Gather and relay customer feedback

Employee Recognition and Rewards

Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee Recognition Program, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Professional Development

Employee Assistance Program, Job Training, Mentorship Program, Professional Development

Maternity & Paternity Leave, Vacation Leave

Requirements

• NO BPO experience needed – We’ll train you!
• Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off – Paid
• Anniversary Bonus
• Annual Performance Increase

Working Location

On-site in Pasay