Customer Service Representative (Bisaya)

Advance Marketing; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A marketing company in Quezon City is seeking candidates for a telemarketing role. Responsibilities include making calls to potential clients, responding to inquiries, and maintaining customer databases. Ideal candidates should be graduates of any four-year course, computer literate, and able to communicate effectively in Bisaya and Tagalog. Experience in telemarketing or sales is preferred, but both fresh graduates and experienced applicants are welcome to apply.

Qualifications

• Proficiency in Microsoft Word, Excel, PowerPoint, and other basic applications.
• Ability to speak Bisaya and Tagalog.
• Experience in telemarketing or sales is an advantage.
• Both single and married individuals are welcome to apply.

Responsibilities

• Conduct telemarketing calls to potential clients and introduce company products or services.
• Respond to customer inquiries and provide accurate information.
• Maintain and update customer databases.
• Prepare reports related to sales and inquiries.
• Assist in processing quotations and sales orders.
• Coordinate with internal departments regarding customer requests.
• Build and maintain good relationships with clients.
• Perform administrative tasks as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service orientation

Organizational skills

Detail-oriented

Education

Graduate of any four (4) year course, preferably in Business Administration or any related field

Job description

Qualifications

• Graduate of any four (4) year course, preferably in Business Administration or any related field.
• Computer literate (Microsoft Word, Excel, PowerPoint, and other basic applications).
• Single or Married are welcome to apply.
• Must be able to speak Bisaya and Tagalog.
• With good verbal and written communication skills.
• Organized, detail-oriented, and able to manage multiple tasks efficiently.
• Possesses strong interpersonal skills and customer service orientation.
• Experience in telemarketing or sales is an advantage.
• With or without work experience are welcome to apply.
• Must be willing to be assigned in Quezon Avenue, Quezon City.

Job Responsibilities

• Conduct telemarketing calls to potential clients and introduce company products or services.
• Respond to customer inquiries and provide accurate information about products, pricing, and services.
• Maintain and update customer databases and records.
• Prepare reports related to sales, inquiries, and client transactions.
• Assist in processing quotations, sales orders, and other documentation when necessary.
• Coordinate with internal departments regarding customer requests and concerns.
• Build and maintain good relationships with existing and potential clients
• Perform administrative tasks and other duties assigned by the supervisor or management.