Customer Service Representative (Accounts Receivable) - Cebu

Tasq Staffing Solutions; Compostela; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Free HMO

Free Dependents

Night Differential

Program Incentives

Job summary

Tasq Staffing Solutions in Cebu City, Philippines is seeking a Customer Service Representative for an Accounts Receivable account. You will handle AR inquiries, process payments, and maintain accurate records to support timely billing and collections.

The role requires at least a Senior High School diploma (or 2 years of college), 6 months of BPO experience in billing or collections, and strong English communication.

Qualifications

• Senior High School graduate or completed at least 2 years in college.
• Has at least 6 months of BPO experience in Billing, Financial, or Collections background.
• Must be conversant in both spoken and written English.
• Amenable to work fully on-site in Cebu and to work on shifting schedule.
• Can start ASAP.

Responsibilities

• Handle customer inquiries regarding accounts receivable and payment processing professionally and in a timely manner.
• Resolve payment discrepancies and disputes with a focus on first-call resolution.
• Maintain detailed and accurate records of customer accounts and interactions.
• Collaborate with internal teams to improve billing and collection processes.
• Provide clear and accurate information to customers about their accounts and payment schedules.
• Meet or exceed individual and team performance targets.

Skills

English proficiency

Customer service

Communication

Education

Senior High School / some college

Job description

Customer Service Representative (Accounts Receivable) - Cebu

Company : Tasq Staffing Solutions Job Type : Full Time Cebu City, Philippines

Job Description - Customer Service Representative (Accounts Receivable) - Cebu

Description

We are looking for Customer Service Representatives to join an Accounts Receivable account based in Cebu. The candidate will be responsible for providing exceptional service in managing accounts receivable inquiries and issues, maintaining accurate records, and ensuring customer satisfaction.

Key Responsibilities

• Handle customer inquiries regarding accounts receivable and payment processing professionally and in a timely manner
• Resolve payment discrepancies and disputes with a focus on first-call resolution
• Maintain detailed and accurate records of customer accounts and interactions
• Collaborate with internal teams to improve billing and collection processes
• Provide clear and accurate information to customers about their accounts and payment schedules
• Meet or exceed individual and team performance targets

Requirements

• Senior High School Graduate or completed at least 2 years in college
• Has at least 6 months of BPO experience in Billing, Financial, or Collections background
• Must be conversant in both spoken and written English
• Amenable to work fully on-site in Cebu
• Amenable to work on shifting schedule
• Can start ASAP

Benefits

• Free HMO
• Free Dependents
• Night Differential
• Program Incentives

Please note that this is contingent to the final company or account you'll be profiled to.