Accounts Receivable CSR – On-site Cebu | Free HMO & Night Diff

Tasq Staffing Solutions; Compostela; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Free HMO

Free Dependents

Night Differential

Program Incentives

Job summary

Tasq Staffing Solutions in Cebu City, Philippines is seeking a Customer Service Representative for an Accounts Receivable account. You will handle AR inquiries, process payments, and maintain accurate records to support timely billing and collections.

The role requires at least a Senior High School diploma (or 2 years of college), 6 months of BPO experience in billing or collections, and strong English communication.

Qualifications

• Senior High School graduate or completed at least 2 years in college.
• Has at least 6 months of BPO experience in Billing, Financial, or Collections background.
• Must be conversant in both spoken and written English.
• Amenable to work fully on-site in Cebu and to work on shifting schedule.
• Can start ASAP.

Responsibilities

• Handle customer inquiries regarding accounts receivable and payment processing professionally and in a timely manner.
• Resolve payment discrepancies and disputes with a focus on first-call resolution.
• Maintain detailed and accurate records of customer accounts and interactions.
• Collaborate with internal teams to improve billing and collection processes.
• Provide clear and accurate information to customers about their accounts and payment schedules.
• Meet or exceed individual and team performance targets.

Skills

English proficiency

Customer service

Communication

Education

Senior High School / some college

Job description

Tasq Staffing Solutions in Cebu City, Philippines is seeking a Customer Service Representative for an Accounts Receivable account. You will handle AR inquiries, process payments, and maintain accurate records to support timely billing and collections.

The role requires at least a Senior High School diploma (or 2 years of college), 6 months of BPO experience in billing or collections, and strong English communication.