Customer Service Representative

eData Services US, L.L.C.; Taguig; Presencial; PHP 201.000 - 335.000; Jornada completa

Descripción de la vacante

eData Services US, L.L.C. is seeking a on-site CSR with experience in customer service to perform file administration and maintain equipment logs in the Production department at Upper McKinley, Taguig.

The role involves handling client inquiries via phone and email and ensuring smooth communication across departments. The ideal candidate is a graduate of any course with CSR experience, proficient in MS Office, and comfortable using technical/communication equipment.

Formación

• Graduate of any course with CSR experience.
• Knowledgeable with MS Office applications and use of technical/communication equipment.
• Must be willing to work on-site at Upper McKinley, Taguig.

Responsabilidades

• Perform file administration (downloading & transmittals) for Production.
• Maintain logs for department equipment used by other departments.
• Address/resolve basic client concerns by phone and e-mail.

Conocimientos

CSR experience

Client communication

Educación

Any course graduate

Herramientas

MS Office

Tech/communication equipment

Descripción del empleo

Job Description

Performs file administration (downloading & transmittals) for Production. Responsible for the department's logs for the various equipment that is used by other departments as well. The job also entails the ability to be able to address/solve basic client concerns/requests by phone and e-mail.

Qualifications

• Graduate of any course with CSR experience
• Knowledgeable with MS Office applications and use of technical/communication equipment
• Must be willing to work on-site at Upper McKinley, Taguig