On-site Client Support & Files Coordinator

eData Services US, L.L.C.; Taguig; On-site; PHP 201,000 - 335,000; Full time

Job summary

eData Services US, L.L.C. is seeking a on-site CSR with experience in customer service to perform file administration and maintain equipment logs in the Production department at Upper McKinley, Taguig.

The role involves handling client inquiries via phone and email and ensuring smooth communication across departments. The ideal candidate is a graduate of any course with CSR experience, proficient in MS Office, and comfortable using technical/communication equipment.

Qualifications

• Graduate of any course with CSR experience.
• Knowledgeable with MS Office applications and use of technical/communication equipment.
• Must be willing to work on-site at Upper McKinley, Taguig.

Responsibilities

• Perform file administration (downloading & transmittals) for Production.
• Maintain logs for department equipment used by other departments.
• Address/resolve basic client concerns by phone and e-mail.

Skills

CSR experience

Client communication

Education

Any course graduate

Tools

MS Office

Tech/communication equipment

Job description

eData Services US, L.L.C. is seeking a on-site CSR with experience in customer service to perform file administration and maintain equipment logs in the Production department at Upper McKinley, Taguig.

The role involves handling client inquiries via phone and email and ensuring smooth communication across departments. The ideal candidate is a graduate of any course with CSR experience, proficient in MS Office, and comfortable using technical/communication equipment.