Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.; Pasig; On-site; PHP 223,200 - 312,480; Full time

Benefits offered by this job

Health Insurance

Flexible Hours

Job summary

A recruitment outsourcing company in Metro Manila is seeking a Customer Service Representative to handle customer inquiries via multiple channels. The ideal candidate should have a high school diploma and possess strong customer service and problem-solving skills. This on-site position offers a collaborative work environment and requires adaptability in a fast-paced setting.

Qualifications

• Must possess a High School/Senior High School diploma.
• Strong customer service skills and problem-solving abilities are essential.
• Ability to work in a fast-paced environment with evening or weekend shifts.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Document and track customer interactions accurately.
• Work collaboratively with team members to improve processes.

Skills

Strong customer service

Problem-solving abilities

Scheduling proficiency

Teamwork

Technical skills

Excellent interpersonal skills

Education

High School/Senior High School diploma

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Pasig

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Job Description

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Professional Development

Apprenticeship Program, Job Training, Professional Development

Work-Life Balance

Flexible Hours

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with product information and troubleshooting.
• Document and track customer interactions accurately.
• Provide exceptional service to enhance customer satisfaction.
• Work collaboratively with team members to improve processes.
• Meet performance targets and deadlines consistently.
• Educational Qualifications: High School/Senior High School diploma.
• Skills and Competencies: Strong customer service, problem-solving abilities, scheduling proficiency, teamwork, technical skills, and excellent interpersonal skills.
• Responsibilities and Duties: Assist customers, resolve inquiries, and manage schedules.
• Working Conditions: Office setting, fast-paced environment, may require evening or weekend shifts.
• Qualities and Traits: Friendly, proactive, detail-oriented, and adaptable.

Customer Service Problem Solving Scheduling Team Player Technical Skills Interpersonal Skills

Recruitment Specialist Synlink Recruitment Outsourcing Co. Inc.

High response rate

Working Location

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