Customer Service Representative

JMSI Inc.; Pasig; On-site; PHP 201,000 - 268,000; Full time

Job summary

JMSI Inc. in Pasig City is hiring a Customer Service Representative to support customers via phone, chat, and email, delivering solutions and product knowledge.

Ideal candidates are fresh graduates or students pursuing a Bachelor's degree, willing to work full-time on-site. Training and career growth opportunities are provided.

Join a Filipino company committed to excellent service and practical problem-solving in a dynamic team environment.

Qualifications

• Experience in customer service settings is a plus.
• Strong communication and empathy.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers via phone, live chat, or email to resolve inquiries.
• Provide accurate information about products and services.
• Maintain up-to-date knowledge of offerings and company policies.

Skills

Customer service

Communication

Problem solving

Education

Bachelor's degree

Job description

On-site - Pasig Fresh Graduate/Student Bachelor Full-time

Job Description

A Customer Service Representative, or CSR, assists customers with inquiries and issues related to a company’s products and services. Their duties often include answering phone calls, live chat messages or emails, finding solutions to problems for customers and maintaining expert knowledge about a company’s offerings.

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

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• withholds your ID
• requires you to provide a guarantee or collects property