Customer Service Representative

Neksjob Philippines; Misamis Oriental; On-site; PHP 246,000 - 379,000; Full time

Benefits offered by this job

Competitive starting salary

Paid training

Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)

Performance incentives and bonuses

Career growth and development opportunities

Job summary

A customer service firm in Misamis Oriental is seeking candidates to handle inbound and outbound calls professionally. Responsibilities include addressing customer inquiries, resolving complaints, and maintaining records. Ideal candidates are college graduates with strong English communication skills and a positive attitude. This position offers competitive starting salary, paid training, and career growth opportunities.

Qualifications

• No BPO/call center experience required.
• Strong communication skills in English (verbal and written).
• Strong communication skills in English (verbal and written).
• Positive attitude and willingness to learn.
• Start ASAP.

Responsibilities

• Handle inbound and/or outbound calls in a professional manner.
• Address customer inquiries and service issues accurately.
• Document call details and maintain customer records.
• Document call details and maintain accurate customer records.
• Collaborate with team members and participate in training sessions.

Skills

Strong communication skills in English

Positive attitude

Willingness to learn

Education

College graduate (any course)

Job description

Responsibilities

• Handle inbound and/or outbound calls in a professional and courteous manner
• Address customer inquiries, concerns, and service issues accurately
• Provide product or service information and resolve customer complaints
• Document call details and maintain accurate customer records
• Collaborate with team members and participate in training sessions

Qualifications:

• College graduate (any course)
• No BPO/call center experience required
• Strong communication skills in English (verbal and written)
• Positive attitude and willingness to learn
• Start ASAP

Perks & Benefits:

• Competitive starting salary
• Paid training
• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
• Performance incentives and bonuses
• Career growth and development opportunities