Customer Service Representative

Five Star Global Logistics Inc.; Manila; Remote; PHP 864,714 - 1,210,599; Full time

Job summary

A leading logistics company is seeking a customer support representative fluent in Chinese to assist clients and handle inquiries. The ideal candidate is customer-oriented, adaptable, and proficient in English. Experience in customer service, retail, or logistics is preferred. This role requires potential deployment in Dubai, UAE.

Qualifications

• Fluent in Chinese (spoken & written).
• Proficient in English communication.
• Experience in Customer Service, Retail, E-commerce, or Logistics.

Responsibilities

• Provide support and assistance to Chinese-speaking clients.
• Handle inquiries, concerns, and service requests promptly.
• Coordinate with internal teams to ensure smooth operations.
• Maintain professionalism in customer interactions.

Job description

Responsibilities

• Provide Excellence support and assistance to Chinese-speaking clients.
• Handle inquiries, concerns, and service requests promptly.
• Coordinate with internal teams to ensure smooth operations.
• Maintain professionalism in customer interactions.

Qualifications

• Fluent in Chinese (spoken & written)
• Proficient in English communication
• With experience in Customer Service, Retail, E-commerce, or Logistics
• Must be customer-oriented and adaptable
• Willing to be deployed in Dubai, UAE