Customer Service Representative

ASSOCIATED FRIEGHT CONSOLADATORS INC; Las Piñas; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading logistics company in Metro Manila is seeking a Customer Service Representative to assist customers with inquiries and provide solutions. Ideal candidates will have prior customer service experience, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment. Join us to help create positive customer experiences and collaborate across departments.

Qualifications

• Previous customer service experience preferred.
• Basic computer and data entry skills.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide solutions.
• Process orders, returns, and exchanges.
• Maintain customer records and update account information.
• Collaborate with other departments to meet customer needs.

Skills

Strong communication

Problem-solving skills

Patience

Ability to handle multiple tasks

Job description

Job Description

We are seeking a friendly and professional Customer Service Representative to assist customers, resolve inquiries, and provide a positive experience.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide solutions.
• Process orders, returns, and exchanges.
• Maintain customer records and update account information.
• Collaborate with other departments to meet customer needs.
• Previous customer service experience preferred.
• Strong communication and problem-solving skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Patience and a positive attitude.
• Basic computer and data entry skills.

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

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• withholds your ID,
• requires you to provide a guarantee or collects property