Customer Service Representative

JetSon Manpower Agency; Makati; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Health Insurance

Life Insurance

HMO

Job summary

A leading manpower agency is seeking customer service representatives in Makati, Philippines. Candidates should have at least 1 year of experience in customer service, with a strong focus on problem solving and communication. The position offers a monthly compensation of PHP 25,000 and will require handling various customer interactions and complaints effectively.

Qualifications

• At least 1 year of experience in the customer service industry.
• Ability to manage customer interactions professionally.

Responsibilities

• Handle inbound and outbound customer interactions professionally.
• Resolve concerns and complaints effectively.
• Maintain accurate records of customer interactions using CRM tools.

Skills

Customer service

Problem solving

Communication in English

Job description

Job Description

Join a premier automotive campaign designed to deliver top-tier service to valued customers. The program offers multiple career tiers catering to varying levels of expertise in customer service, complaint resolution, and contact management.

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Responsibilities

• Handle inbound and outbound customer interactions professionally
• Resolve concerns and complaints effectively while maintaining a positive customer experience
• Adhere to company protocols and client-specific guidelines
• Maintain accurate records of customer interactions using CRM tools
• Collaborate with cross-functional teams for seamless issue resolution

Qualifications

• At least 1 year of experience in the customer service industry
• English language customer service and problem solving

Compensation & Shift

Compensation Package: PHP 25,000/month

Shift: Morning shift on a rotating schedule

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID
• requires you to provide a guarantee or collects property