Customer Service Representative

Private Advertiser; Makati; On-site; PHP 201,000 - 268,000; Full time

Job summary

Private Advertiser seeks an entry-level customer service professional in Makati, Philippines. This role offers an opportunity to build professional experience, develop communication skills, and contribute to positive customer interactions with no prior BPO experience required.

Ideal candidates are high school graduates or college undergraduates (2nd year or higher) with strong English written and verbal communication and a positive learning attitude.

Qualifications

• High school or senior high school graduate.
• College undergraduates who have completed at least their second year are welcome to apply.
• Good English communication skills, both written and verbal.
• No BPO experience is required.
• A positive attitude and willingness to learn and provide quality service.

Responsibilities

• Communicate clearly and professionally with customers through appropriate channels.
• Understand customer needs and provide accurate, helpful responses.
• Follow established processes and maintain a positive customer experience.
• Record relevant customer information and update systems accurately.
• Work collaboratively with team members to meet service objectives.

Skills

English proficiency

Education

High school graduate

College undergraduate (2nd year)

Job description

About the role

Join an entry-level customer service opportunity where you can build your professional experience, develop valuable communication skills, and contribute to delivering positive customer interactions. This role is suitable for candidates who are ready to begin or grow their career, with no prior BPO experience required.

Key responsibilities

• Communicate clearly and professionally with customers through appropriate channels.

• Understand customer needs and provide accurate, helpful responses.

• Follow established processes and maintain a positive customer experience.

• Record relevant customer information and update systems accurately.

• Work collaboratively with team members to meet service objectives.

What we're looking for

• High school or senior high school graduate.

• College undergraduates who have completed at least their second year are welcome to apply.

• Good English communication skills, both written and verbal.

• No BPO experience is required.

• A positive attitude, willingness to learn, and commitment to providing quality service.