Customer Service Agent

Synlink Recruitment Outsourcing Co. Inc.; Iloilo City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

HMO Health Insurance

Job summary

Synlink Recruitment Outsourcing Co. Inc. on-site in Iloilo seeks a Call Center Representative.

No experience required; high/senior high school is acceptable for full-time employment. The role focuses on answering inquiries, resolving issues, and delivering exceptional customer support. The ideal candidate is a strong communicator, patient problem-solver, and dependable team player who will handle calls, inquiries, and payments while maintaining high customer satisfaction.

Qualifications

• Strong communication and customer service skills required.
• Patient, empathetic problem-solving attitude.
• Willingness to work in a call center environment.
• No prior experience required.

Responsibilities

• Respond promptly to customer calls with information on products, services, orders and payments.
• Troubleshoot technical problems and address customer concerns with empathy.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High School Diploma / Senior High School

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Iloilo No Exp Required High/Senior High School Full-time

Job Description

We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will serve as the primary point of contact for our customers, ensuring high satisfaction by answering inquiries, resolving issues, and providing exceptional support. The ideal candidate is a strong communicator, a patient problem-solver, and a dependable team player.

Key Responsibilities

• Customer Support & Inquiries: Respond promptly to incoming customer calls, providing accurate information about products, services, orders, and payments.
• Issue Resolution: Listen actively to customer concerns, troubleshoot technical problems, and handle complaints with empathy to ensure customers feel valued.

Insurance Health & Wellness

HMO