Customer Service Representative

Career Professionals, Inc.; Davao del Sur; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Employee Recognition and Rewards

Commission and Incentives

Health and Wellness Insurance

Work-Life Balance

Work from Home Options

Job summary

A leading recruitment firm in Davao del Sur seeks individuals for customer service roles. You'll handle inquiries, resolve complaints, and maintain product knowledge. Fresh graduates and those without experience are encouraged to apply. This role promotes strong communication skills and a positive attitude, offering opportunities for growth in a supportive environment.

Qualifications

• Fresh graduates and those with no experience are welcome to apply.
• Strong communication skills are essential.
• Healthcare-related customer service knowledge is an advantage.

Responsibilities

• Respond to customer inquiries via various channels.
• Resolve product or service complaints effectively.
• Maintain deep understanding of company products and policies.

Skills

Strong communication skills

Positive attitude

Knowledgeable in healthcare-related customer service

Education

High School or SHS graduates

Job description

Job Description

Employee Recognition and Rewards

Commission, Incentives

Insurance Health & Wellness

Work-Life Balance

Work from Home

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
• Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
• Maintain a deep understanding of company products, services, and policies to provide accurate information.
• Knowledgeable in healthcare-related customer service.

Qualifications

• High School or SHS graduates are welcome
• With or Without Experience
• Positive attitude and strong communication skills
• FRESH GRADUATES AND NO EXPERIENCE ARE WELCOME TO APPLY!

Working Location

SM City Davao. Ecoland Subdivision Basketball Court, Quimpo Blvd cor. Tulip and Ecoland Drive, Matina Pangi Road, Davao City, 8000 Davao del Sur, Philippines

Fraud Alert

If the position requires you to work overseas, please be vigilant and beware of fraud.

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.