Customer Service Representative

Six Eleven Philippines BPO Corporation; Davao del Sur; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Night Differential

Incentives

Attendance Allowance

Job summary

Six Eleven Philippines BPO Corporation is seeking a Customer Service Representative to provide professional and efficient assistance to customers via voice or non-voice channels. The role focuses on resolving inquiries promptly while maintaining quality service.

The successful candidate will have at least 6 months of BPO experience, strong verbal and written communication, and good problem-solving skills. They should be willing to work onsite and on shifting schedules, with an ASAP start.

Qualifications

• At least 6 months of BPO/Customer Service experience
• Good verbal and written communication skills
• Good comprehension and problem-solving skills
• Customer-service oriented
• Willing to work onsite
• Willing to work on a shifting schedule
• Can start ASAP

Responsibilities

• Handle customer inquiries, requests, and concerns
• Provide accurate and professional customer assistance
• Resolve customer issues and provide appropriate solutions
• Maintain a high level of customer service
• Follow company policies and procedures

Skills

Verbal communication

Written communication

Problem solving

Customer service

Job description

Employee Recognition and Rewards

Commission, Performance Bonus

Insurance Health & Wellness

HMO

Job Description:

We are looking for a Customer Service Representative to provide professional and efficient assistance to customers. The role may involve handling customer concerns through voice or non-voice channels, providing accurate information, and resolving inquiries in a timely manner.

Key Responsibilities:

• Handle customer inquiries, requests, and concerns
• Provide accurate and professional customer assistance
• Resolve customer issues and provide appropriate solutions
• Maintain a high level of customer service
• Follow company policies and procedures

Qualifications:

• At least 6 months of BPO/Customer Service experience
• Good verbal and written communication skills
• Good comprehension and problem-solving skills
• Customer-service oriented
• Willing to work onsite
• Willing to work on a shifting schedule
• Can start ASAP

What We Offer:

• Night Differential
• Incentives
• Attendance Allowance

People Skills English Language Customer Service Problem Solving Team Player Strong Work Ethic Interpersonal Skills Discretion Call Centre

Preview

PRECIOUS KARASHANE AMOYO

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