Customer Service Representative

TalentBuzz Recruitment Agency

Cebu City

On-site

PHP 243,734 - 291,945

Full time

14 days+

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Benefits offered by this job

Health Maintenance Organization (HMO)

Job summary

A recruitment agency in Cebu City is looking for an Educational Campaign representative to provide exceptional customer service. The ideal candidate will have at least 1 year of BPO experience, be amenable to work on-site, and must reside within Cebu City or nearby. Responsibilities include assisting customers through various channels, maintaining records, and collaborating with team members. This full-time role offers a package up to 24K and requires night shift availability.

Qualifications

Must have at least 1 year of BPO experience.
Willing to work on-site.
Living within Cebu City or nearby.

Responsibilities

Provide exceptional customer service through various channels.
Assist customers with product inquiries and order processing.
Maintain accurate records of customer interactions.

Skills

Customer Service

Communication

Problem Solving

Education

High/Senior High School

Job description

On-site - Cebu 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Insurance Health & Wellness

HMO

Role: EducationalCampaign (Blended)

Description

Provide exceptional customer service through various channels including phone, email, and live chat.
Assist customers with product inquiries, order processing, and complaint resolution.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance overall customer satisfaction.
Stay updated on product knowledge and company policies to effectively assist customers.

Requirements