Customer Service Representative

Cohere Outsourcing Philippines, Inc.; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive remuneration package

Monthly performance bonuses

Bi-annual company parties

Quarterly retention programs

Premium HMO membership

Achievable career goals and promotion opportunities

Job summary

Cohere Outsourcing Philippines, Inc. is hiring full-time Customer Service Representatives for a travel account (non-airline). Ideal candidates should possess a Senior Highschool diploma and demonstrate strong English communication skills. The role requires a willingness to work flexible shifts, including nights and holidays.

Candidates will enjoy a competitive remuneration package, monthly performance bonuses, and career growth opportunities in a supportive work environment.

Qualifications

• At least Senior Highschool Graduate (new curriculum).
• Above average English comprehension and communication skills.
• Comfortable using a laptop.

Responsibilities

• Provide excellent customer service for a travel account.
• Work in a 24/7 shifting schedule, including holidays and night shifts.

Skills

Above average English comprehension and communication skills

Comfortable using a laptop

Education

At least Senior Highschool Graduate (new curriculum)

Job description

Overview

Cohere Outsourcing (Philippines) Inc. is a customer-centric, agile, dynamic, creative, innovative, value and solutions-oriented company. The founders of Cohere were employees in various call centers prior to venturing to start up their own BPO. Because of this, we are the kind of employers who understand that employees drive the success of the business. We believe that by taking care of them, we ensure that they will take care of our customers and our business.

Position

Full-time employees as CUSTOMER SERVICE REPRESENTATIVES for a travel account (non-airline).

Qualifications

• At least Senior Highschool Graduate (new curriculum)
• Above average English comprehension and communication skills
• Comfortable using a laptop
• Willing to work in a 24/7 shifting schedule, holidays and night shift included
• Call Center/BPO experience is not a requirement

Benefits

• Competitive remuneration package
• Monthly performance bonuses
• Bi-annual company parties
• Quarterly retention programs
• Premium HMO membership
• Achievable career goals and promotion opportunities
• Topnotch payroll system with rare salary disputes, resolved promptly
• All statutory benefits remitted on time

Additional Information

To know more about us, you can check out our Facebook account or our website.