Customer Service Representative

Cohere Outsourcing (Philippines), Inc.; Cebu City; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Competitive remuneration package

Monthly performance bonuses

Bi-annual company parties

Quarterly retention programs

Premium HMO membership

Promotion opportunities

Promotion opportunities

Job summary

A customer services company in Cebu City is seeking Full-time Customer Service Representatives for a travel account. Candidates should be at least Senior Highschool Graduates with strong English comprehension and communication skills. Comfort with laptops and a willingness to work in a 24/7 shifting schedule is essential. Successful hires will receive a competitive remuneration package, performance bonuses, and promotional opportunities. All statutory benefits are remitted on time.

Qualifications

• At least a Senior Highschool Graduate.
• Above average English comprehension and communication skills.
• Comfortable using a laptop.
• Willing to work in a 24/7 shifting schedule, including nights and holidays.
• Call Center/BPO experience is not required.

Responsibilities

• Provide customer support for a travel account.
• Work on a 24/7 shifting schedule.

Skills

English comprehension

Communication skills

Laptop proficiency

Education

Senior Highschool Graduate (new curriculum)

Tools

Laptop usage

Job description

Cohere Outsourcing (Philippines) Inc. is a customer-centric, agile, dynamic, creative, innovative, value and solutions-oriented company. The founders of Cohere were employees in various call centers prior to venturing to start up their own BPO. Because of this, we are the kind of employers who understand that employees drive the success of the business. We believe that by taking care of them, we ensure that they will take care of our customers and our business.

We are currently hiring Full-time employees as CUSTOMER SERVICE REPRESENTATIVES for a travel account (non-airline) with the following qualifications:

• At least Senior Highschool Graduate (new curriculum)
• Above average English comprehension and communication skills
• Comfortable using a laptop
• Willing to work in a 24/7 shifting schedule, holidays and night shift included
• Call Center/BPO experience is not a requirement

Successful hires can look forward to a competitive remuneration package, monthly performance bonuses, bi-annual company parties, quarterly retention programs, Premium HMO membership, achievable career goals, and promotion opportunities. Further, our payroll system is topnotch, which is why salary disputes are rare, and, if ever, resolved immediately. Lastly, all statutory benefits are remitted on time.

To know more about us, you can check out our Facebook account or our website.