Customer Service Representative

Cebu Friends Travel & Tours; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local travel agency in Cebu is looking for a full-time position suitable for fresh graduates and students. The role involves designing website layouts and creating appealing graphics while ensuring excellent customer service. Candidates should possess a Bachelor's degree in Tourism and ideally 1-3 years of experience in customer service. Strong proficiency in Excel and Microsoft Office is required, along with creativity and attention to detail.

Qualifications

• 1-3 years of experience in the customer service field. Fresh Graduates are welcome.
• Ability to manage multiple projects while meeting deadlines.

Responsibilities

• Design and enhance website layouts, incorporating user experience principles.
• Create visually appealing graphics and elements for digital platforms.
• Collaborate with clients to understand their needs and provide excellent customer service.

Skills

Proficiency in Excel and Microsoft Office

Strong attention to detail

Creativity

People Skills

Digital Marketing

Sales Pipeline Management

Education

Bachelor’s degree in Tourism or related fields

Job description

On-site - Cebu Fresh Graduate/Student Bachelor Full-time

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Job Description

Description

• Design and enhance website layouts, incorporating user experience principles.
• Create visually appealing graphics and elements for digital platforms.
• Collaborate with clients to understand their needs and provide excellent customer service.
• Stay updated with the latest web design trends and technologies.
• Conduct usability testing to ensure user-friendly designs.

Requirements

• Educational Qualifications: Bachelor’s degree in Tourism or related fields
• Experience Level: 1-3 years of experience in customer service field. Fresh Graduate are welcome
• Skills and Competencies: Proficiency in excel and Microsoft office, online spreadsheet
• Responsibilities and Duties: Ability to manage multiple projects while meeting deadline. Manage Customer inquiries and tour bookings
• Qualities and Traits: Strong attention to detail and creativity.

• Scheduling Customer Service
• Strong Work Ethic
• People Skills
• Digital Marketing
• Sales Pipeline

Preview

Active within three days

Working Location

2F, Lucing Tan Building, Purok 5, Cordova, 6017 Cebu, Philippines

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