Customer Service Representative

JLR Variety Store - Cainta; Rizal; On-site; PHP 201,000 - 335,000; Full time

Job summary

A retail store in Cainta is looking for a customer service representative. The role involves greeting customers, processing sales transactions accurately, and keeping the store organized. Ideal candidates will have strong communication skills, basic math skills, and a positive attitude. Experience in retail is a plus but not required. This position ensures a friendly shopping experience for all customers.

Qualifications

• Strong communication skills and ability to interact with customers in a friendly manner.
• Basic math skills for handling cash and making accurate transactions.
• Reliability and punctuality with a strong work ethic.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet customers and assist them in finding products.
• Process sales transactions accurately using the POS system.
• Help restock shelves and display products neatly.
• Help restock shelves and display products neatly to keep the store organized and presentable.
• Handle returns, exchanges, and customer complaints professionally and promptly.
• Maintain knowledge of store inventory to assist customers in locating items or suggesting alternatives.
• Keep the store clean and tidy, including sweeping, organizing shelves, and maintaining display areas.
• Help with store promotions or sales events and ensure promotional items are prominently displayed.
• Assist in managing the store’s inventory, including restocking and managing stock levels.
• Monitor store security by being vigilant and reporting any suspicious activity to management.

Skills

Customer Service

Scheduling

Team Player

Strong Work Ethic

Reliability

Job description

Job Description

• Greet customers and assist them in finding products that meet their needs.
• Answer questions about store products, promotions, and store policies.
• Process sales transactions accurately, handle cash, and provide change using the point-of-sale (POS) system.
• Help restock shelves and display products neatly to keep the store organized and presentable.
• Handle returns, exchanges, and customer complaints professionally and promptly.
• Maintain knowledge of store inventory to assist customers in locating items or suggesting alternatives.
• Keep the store clean and tidy, including sweeping, organizing shelves, and maintaining display areas.
• Help with store promotions or sales events and ensure promotional items are prominently displayed.
• Assist in managing the store’s inventory, including restocking and managing stock levels.
• Monitor store security by being vigilant and reporting any suspicious activity to management.
• Proven experience in retail or customer service is a plus, but not required.
• Strong communication skills and the ability to interact with customers in a friendly, professional manner.
• Basic math skills for handling cash and making accurate transactions.
• Ability to multitask and stay organized in a fast-paced environment.
• Reliability and punctuality with a strong work ethic.
• Physical stamina for standing, lifting, and organizing products.
• Positive attitude and willingness to help customers.

Keywords: Customer Service, Scheduling, Team Player, Strong Work Ethic

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