Customer Service Rep – Shaw (Onsite, Up to 24K/Month)

Concentrix Philippines; Mandaluyong; On-site; PHP 244,000 - 292,000; Full time

Benefits offered by this job

Competitive salary up to PHP 24,000/mo

Career growth and development

Training and skills development

Supportive and professional working环境

Job summary

Concentrix Philippines in Shaw is seeking a Customer Service Representative (CSR) to handle inquiries via calls, delivering accurate information and solutions while maintaining a high standard of service.

The role emphasizes customer focus, teamwork, and meeting performance targets in a dynamic Shaw environment. Salary is up to PHP 24,000 monthly with growth and training opportunities.

Qualifications

• High School or Senior High School graduate.
• Good English communication and interpersonal skills.
• Basic computer navigation skills.
• Customer-focused with strong problem-solving abilities.
• Willing to work in a shifting schedule.

Responsibilities

• Handle customer inquiries and concerns through inbound and/or outbound calls.
• Provide accurate information and effective solutions to customer concerns.
• Deliver excellent customer service while maintaining professionalism.
• Document customer interactions and update customer records accurately.
• Meet individual and team performance targets.

Skills

Customer service

English communication

Interpersonal skills

Problem-solving

Willing to work shifts

Education

High School / Senior High School Diploma

Tools

Basic computer navigation

Job description

Concentrix Philippines in Shaw is seeking a Customer Service Representative (CSR) to handle inquiries via calls, delivering accurate information and solutions while maintaining a high standard of service.

The role emphasizes customer focus, teamwork, and meeting performance targets in a dynamic Shaw environment. Salary is up to PHP 24,000 monthly with growth and training opportunities.