Start Strong, Grow Further! | Shaw Customer Service Up to 24K

Concentrix Philippines; Mandaluyong; On-site; PHP 244,000 - 292,000; Full time

Benefits offered by this job

Competitive salary up to PHP 24,000/mo

Career growth and development

Training and skills development

Supportive and professional working环境

Job summary

Concentrix Philippines in Shaw is seeking a Customer Service Representative (CSR) to handle inquiries via calls, delivering accurate information and solutions while maintaining a high standard of service.

The role emphasizes customer focus, teamwork, and meeting performance targets in a dynamic Shaw environment. Salary is up to PHP 24,000 monthly with growth and training opportunities.

Qualifications

• High School or Senior High School graduate.
• Good English communication and interpersonal skills.
• Basic computer navigation skills.
• Customer-focused with strong problem-solving abilities.
• Willing to work in a shifting schedule.

Responsibilities

• Handle customer inquiries and concerns through inbound and/or outbound calls.
• Provide accurate information and effective solutions to customer concerns.
• Deliver excellent customer service while maintaining professionalism.
• Document customer interactions and update customer records accurately.
• Meet individual and team performance targets.

Skills

Customer service

English communication

Interpersonal skills

Problem-solving

Willing to work shifts

Education

High School / Senior High School Diploma

Tools

Basic computer navigation

Job description

Customer Service Representative (CSR) – Shaw | Up to 24K* Monthly

Kickstart your career with us! We are looking for motivated and customer-oriented individuals to join our growing team in Shaw. Enjoy a competitive salary package of up to 24K Monthly* while developing your skills in a professional and supportive work environment.

Job Responsibilities:

• Handle customer inquiries and concerns through inbound and/or outbound calls.

• Provide accurate information and effective solutions to customer concerns.

• Deliver excellent customer service while maintaining professionalism.

• Document customer interactions and update customer records accurately.

• Meet individual and team performance targets.

Qualifications:

• At least High School or Senior High School Graduate.

• Good English communication and interpersonal skills.

• Basic computer navigation skills.

• Customer-focused with strong problem-solving abilities.

• Willing to work in a shifting schedule.

• Willing to work onsite in Shaw.

What We Offer:

• Competitive salary package of up to 24K* Monthly.

• Career growth and development opportunities.

• Supportive and professional working environment.

• Training and skills development.

Work Location: Shaw
Position: Customer Service Representative (CSR)
Salary Package: Up to PHP 24,000* Monthly