Customer Service Pro – Onsite Taguig, HMO Day 1

Accenture; Taguig; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

HMO coverage from day 1

Allowances and bonuses

Training, upskilling and certification

Paid sick and vacation leaves

Job summary

Accenture Philippines is seeking a Customer Service Representative to join our onsite team in Taguig City. The role centers on delivering high-quality customer care and meeting service level targets.

Ideal candidates are Open HS or SHS graduates with at least 6 months of BPO experience and strong communication skills. Willingness to work full-time with shifting schedules including holidays is required.

Qualifications

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Strong communication skills.
• Willing to work full-time onsite in Taguig City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements.
• Ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Skills

Strong communication skills

Onsite work in Taguig City

6 months BPO experience

Education

Open HS / SHS graduates

Job description

Accenture Philippines is seeking a Customer Service Representative to join our onsite team in Taguig City. The role centers on delivering high-quality customer care and meeting service level targets.

Ideal candidates are Open HS or SHS graduates with at least 6 months of BPO experience and strong communication skills. Willingness to work full-time with shifting schedules including holidays is required.