Customer Support Specialist – Onsite Taguig (Growth & Perks)

Accenture; Taguig; Hybrid; PHP 223,000 - 290,000; Full time

Benefits offered by this job

HMO coverage

Allowances and bonuses

Performance incentives

Company-sponsored training, upskilling

Paid sick and vacation leaves

Job summary

Accenture in Taguig City is hiring a Customer Service Representative to deliver responsive support, resolve customer issues, and ensure service levels are met with accuracy and courtesy. This full-time onsite role requires strong communication, the ability to adapt to shifting schedules and holiday work, and a commitment to upholding quality standards while helping customers navigate solutions.

You will join a dynamic team, participate in ongoing training and certification, and contribute to a

Qualifications

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Strong communication skills.
• Willing to work full-time onsite in Taguig City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements.
• This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Skills

Communication skills

Education

HS/SHS graduates with old curriculum

SHS graduates

Job description

Accenture in Taguig City is hiring a Customer Service Representative to deliver responsive support, resolve customer issues, and ensure service levels are met with accuracy and courtesy. This full-time onsite role requires strong communication, the ability to adapt to shifting schedules and holiday work, and a commitment to upholding quality standards while helping customers navigate solutions.

You will join a dynamic team, participate in ongoing training and certification, and contribute to a