Customer Service Pro - Flexible Hours & Perks

Accenture; Cebu City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

HMO coverage

Free medicines for dependents

Expanded maternity leave up to 120/30

Employee Stock Purchase Plan

Paid sick and vacation leaves

Allowances and bonuses

Diversity and inclusion benefits

Flexible working arrangements

Upskilling and certifications

Job summary

Accenture Cebu is seeking a Customer Service Representative for a walk-in hiring event. The role involves handling customer service tasks daily, maintaining call quality, and meeting service standards. The position is on-site in Cebu City, Philippines, with shifts and holiday coverage as needed.

The company offers a range of benefits and encourages candidates to arrive early to complete the process for potential same-day offers.

Qualifications

• Excellent English communication skills.
• Open to college graduates with at least 6 months of BPO experience.
• Open to high school or college undergraduates with at least 2.5 years of BPO experience.
• Amenable to shifting schedules and working on holidays if needed.

Responsibilities

• Provide customer service support according to scope of work and service levels, ensuring quality and timely resolution.

Skills

Excellent English communication

BPO experience

Shift work readiness

Education

Open to college graduates

Job description

Accenture Cebu is seeking a Customer Service Representative for a walk-in hiring event. The role involves handling customer service tasks daily, maintaining call quality, and meeting service standards. The position is on-site in Cebu City, Philippines, with shifts and holiday coverage as needed.

The company offers a range of benefits and encourages candidates to arrive early to complete the process for potential same-day offers.