Customer Service Pro — Cebu, Flexible Hours & Bonus

Family Eyecare Clinic Optometric Clinic; Cebu City; On-site; PHP 246,000 - 335,000; Full time

Benefits offered by this job

Performance Bonus

HMO

Company Social Events

Job summary

A customer service-focused clinic in Cebu City is seeking a dedicated customer service representative. The role requires handling customer inquiries via phone and email, maintaining detailed records, and working collaboratively in a team environment. Candidates should possess a high school diploma and have 1–3 years of relevant experience. Strong communication skills and proficiency in English are essential. The clinic offers a performance bonus, insurance, and participation in company social events.

Qualifications

• 1–3 years in customer service or related field required.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Provide excellent customer service by addressing inquiries.
• Handle incoming calls and emails from customers.
• Maintain detailed records of customer interactions.

Skills

Proficiency in English language

Problem solving

Customer service skills

Strong communication skills

Empathy

Education

High school diploma or equivalent

Job description

A customer service-focused clinic in Cebu City is seeking a dedicated customer service representative. The role requires handling customer inquiries via phone and email, maintaining detailed records, and working collaboratively in a team environment. Candidates should possess a high school diploma and have 1–3 years of relevant experience. Strong communication skills and proficiency in English are essential. The clinic offers a performance bonus, insurance, and participation in company social events.