Customer Experience Specialist – On-site Cebu | Equity & Bonus

Recruitify_HR; Cebu City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment firm in Cebu City is seeking a customer service representative with 1-2 years of experience. The ideal candidate will have a diploma in a relevant field and strong English language skills. Responsibilities include providing exceptional service, resolving inquiries, and maintaining records. The role offers additional perks such as annual company trips, free meals, and a performance bonus. This position requires a positive attitude and adaptability.

Qualifications

• 1-2 years of customer service experience required.
• Must have strong English language skills.
• Demonstrate positive attitude and adaptability.

Responsibilities

• Provide exceptional customer service via various channels.
• Resolve customer inquiries and complaints efficiently.
• Maintain detailed records of customer interactions.

Skills

Strong English language proficiency

Exemplary customer service skills

Interpersonal skills

Education

Diploma in a relevant field

Tools

GDS systems

Job description

A recruitment firm in Cebu City is seeking a customer service representative with 1-2 years of experience. The ideal candidate will have a diploma in a relevant field and strong English language skills. Responsibilities include providing exceptional service, resolving inquiries, and maintaining records. The role offers additional perks such as annual company trips, free meals, and a performance bonus. This position requires a positive attitude and adaptability.