Customer Care Specialist — Flexible Hours

JetSon Manpower Agency; Cebu City; On-site; PHP 201,000 - 335,000; Full time

Job summary

A local staffing agency in Cebu City is seeking customer service representatives to manage incoming calls and inquiries efficiently. Responsibilities include providing accurate information, resolving complaints timely, and maintaining detailed records of interactions. Ideal candidates should have a High School Diploma and possess strong communication skills, patience, and empathy. Flexible working hours, including evenings and weekends, are required for this role.

Qualifications

• High School Diploma or equivalent.
• Strong communication and interpersonal skills.
• Patience and empathy towards customers.

Responsibilities

• Manage incoming calls and customer inquiries efficiently.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a timely manner.

Skills

Strong communication

Interpersonal skills

Education

High School Diploma or equivalent

Job description

A local staffing agency in Cebu City is seeking customer service representatives to manage incoming calls and inquiries efficiently. Responsibilities include providing accurate information, resolving complaints timely, and maintaining detailed records of interactions. Ideal candidates should have a High School Diploma and possess strong communication skills, patience, and empathy. Flexible working hours, including evenings and weekends, are required for this role.