Customer Service Pro — Flexible Hours & Health Benefits

MD-TORCH Solutions; Manila; On-site; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

Flexible Hours

Job summary

A customer service solutions provider in Manila is seeking a Customer Service Representative to manage inquiries, provide product information, and resolve complaints effectively. Ideal candidates should possess strong communication skills, have patience, and at least a year of experience in the BPO sector. The position offers performance bonuses, health insurance, and flexible hours, aiming to foster a supportive work environment.

Qualifications

• At least a year of experience in the BPO industry.
• Ability to provide solutions to customer inquiries.
• Capable of working in a fast-paced environment.

Responsibilities

• Manage customer inquiries through various channels.
• Provide accurate product and service information.
• Resolve customer complaints effectively.

Skills

Strong communication skills

Problem-solving skills

Teamwork capability

Patience

Adaptability

Job description

A customer service solutions provider in Manila is seeking a Customer Service Representative to manage inquiries, provide product information, and resolve complaints effectively. Ideal candidates should possess strong communication skills, have patience, and at least a year of experience in the BPO sector. The position offers performance bonuses, health insurance, and flexible hours, aiming to foster a supportive work environment.