Customer Service Pro - BPO Agent (No Experience)

NeksJob Philippines; Makati; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

Equity incentives

Commission

Performance bonuses

Incentives

Job training

Professional development

Job summary

NeksJob Philippines seeks a Customer Service Representative to support customers via phone, email, and chat, answering inquiries, providing product information, and troubleshooting technical concerns. We welcome candidates with strong communication skills and basic computer proficiency.

This on-site role in Makati is open to K-12/college graduates or fresh grads, with opportunities for growth and professional development.

Qualifications

• No experience required.
• High/Senior High School required for the role.
• Full-time on-site position in Makati, Philippines.

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Skills

Communication skills

Active listening

Basic computer proficiency

Education

High School

Job description

NeksJob Philippines seeks a Customer Service Representative to support customers via phone, email, and chat, answering inquiries, providing product information, and troubleshooting technical concerns. We welcome candidates with strong communication skills and basic computer proficiency.

This on-site role in Makati is open to K-12/college graduates or fresh grads, with opportunities for growth and professional development.