Customer Service (logistic Account)

Dempsey Resource Management; Taguig; On-site; PHP 264,045 - 316,274; Full time

Job summary

Dempsey Resource Management is looking for a committed Customer Support Representative to join their team in McKinley, Taguig. The ideal candidate should have a strong customer service background, excellent communication skills, and a customer-first mindset. Flexibility to work in various shifts is needed, including night shifts and weekends, to accommodate US time zones.

We're offering a salary range starting at ₱26,000, which is still negotiable based on experience. The opportunity is immediate for those willing to work onsite in a dynamic environment.

Qualifications

• Proven customer support or client service representative experience with a customer-first mindset.
• At least 1 year of experience in customer service (BPO experience preferred).
• Flexible to work in shifting schedule, including weekends and holidays.

Responsibilities

• Provide excellent customer support in a team environment.
• Coordinate with clients and respond to inquiries efficiently.

Skills

Customer support experience

Strong communication skills

Multitasking

Prioritization skills

Time management skills

Proficient in Office software

Education

High School or College level education

Job description

Qualifications

• Proven customer support or client service representative experience with a customer‑first mindset, and strong communication and coordination skills.
• Proficient in computer operating systems and Office software.
• English proficiency is preferred.
• Strong multitasking, prioritization, and time management skills.
• High School or College level education at least.
• At least 1 year of experience in customer service (BPO experience preferred).
• Flexible to work in shifting schedule, including weekends (Saturday & Sunday) and holidays.
• Willing to work in McKinley, Taguig (office-based) during Night Shift, Day Shift, or Mid Shift with flexible scheduling options to accommodate US time zones.
• Can start immediately.

Salary & Location

Salary Range
26,000 (Still Negotiable)

Work Location
McKinley, Taguig

Work Schedule
Night Shift, Day Shift, or Mid Shift with flexible scheduling options to accommodate US time zones