Customer Service_Fresh Graduate Also Welcome

TEMU; Eastern Manila District; In loco; PHP 223.000 - 357.000; Tempo pieno

Descrizione del lavoro

Temu is seeking a Customer Service Agent in the Philippines to handle inquiries related to orders, returns, and general concerns. The role requires strong written English, data entry skills, and the ability to follow established processes in a fast-paced environment.

The ideal candidate has a high school diploma (college degree preferred) and is willing to work rotating shifts and holidays. Join Temu to support customers and drive satisfaction across the brand.

Competenze

• High school diploma or equivalent required; college education preferred.
• Experience in customer service is an advantage.
• Strong written English communication and data entry skills.
• Detail-oriented and organized; able to follow processes and meet deadlines.
• Ability to work in a fast-paced environment; willing to work rotating shifts and holidays.

Mansioni

• Handle basic customer service inquiries related to orders, returns, and general concerns.
• Assist with general support tasks as needed.
• Manage assigned customer cases until resolution.
• Address customer concerns using a customer-first approach and escalate complex issues when necessary.

Conoscenze

Customer service

Data entry

Written English

Detail-oriented

Fast-paced environment

Formazione

High school diploma or equivalent

College degree preferred

Descrizione del lavoro

Customer Service Agent

Temu is seeking a highly motivated and experienced General Manager to join our team. As a rapidly growing company, we are looking for talented individuals committed to helping us achieve our goals. In this role, you will have the opportunity to work with a team of driven individuals dedicated to making a difference in the industry.

Job Responsibilities

• Handle basic customer service inquiries related to orders, returns, and general concerns.
• Assist with general support tasks as needed.
• Manage assigned customer cases until resolution.
• Address customer concerns using a customer-first approach and elevate complex issues when necessary.

Job Requirements

• High school diploma or equivalent required; college education or degree is preferred.
• Experience in Customer Service is an advantage.
• Strong written English communication skills, strong data entry skills.
• Detail-oriented and organized. Ability to follow processes and meet deadline.
• Ability to work in a fast-paced environment.
• Willingness to work rotating shifts and holidays.

Equal Employment Opportunity Statement

At Temu, we are proud to be an employer that builds a diverse community. We encourage all qualified individuals to apply and join our team. We are dedicated to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity.