Customer service Associate in Manila. Salary upto 30K.

Recruitify_HR; Taguig; On-site; PHP 391,000 - 536,000; Full time

Job summary

Recruitify_HR in Taguig, Metro Manila, is seeking a dedicated customer service specialist to assist customers with inquiries and provide accurate information about products and services. You will aim to resolve issues promptly and professionally.

Responsibilities include processing orders, updating customer records, and collaborating with colleagues to improve service quality. A bachelor’s degree and 1–3 years of experience in customer service, along with excellent communication skills, are

Qualifications

• Bachelor’s degree in any related field.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and customer-oriented mindset.
• Patience and empathy when dealing with customers.
• Ability to work well in a team environment.

Responsibilities

• Assist customers with inquiries and provide accurate information regarding products and services.
• Resolve customer complaints effectively and ensure customer satisfaction.
• Process orders, forms, applications, and requests promptly.
• Maintain customer records by updating account information as needed.
• Collaborate with team members to improve customer service quality.

Skills

Verbal communication

Written communication

Problem solving

Customer oriented mindset

Patience and empathy

Education

Bachelor's degree

Job description

Description

• Assist customers with inquiries and provide accurate information regarding products and services.
• Resolve customer complaints effectively and ensure customer satisfaction.
• Process orders, forms, applications, and requests promptly.
• Maintain customer records by updating account information as needed.
• Collaborate with team members to improve customer service quality.

Requirements

• Educational Qualifications: Bachelor’s degree in any related field.
• Experience Level: 1–3 years of experience in customer service.
• Skills and Competencies: Excellent verbal and written communication skills.
• Skills and Competencies: Strong problem-solving abilities and customer-oriented mindset.
• Qualities and Traits: Patience and empathy when dealing with customers.
• Responsibilities and Duties: Ability to work well in a team environment.