Customer service Associate in Manila. Salary upto 30K.

Recruitify_HR; Makati; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment agency is seeking a Customer Service Associate in Makati, Philippines. The role requires providing excellent customer service through phone, email, and chat. Candidates should have a Bachelor's degree and 3-5 years of experience. The position offers a competitive salary of up to 30K and includes perks such as performance bonuses, health insurance, annual company trips, and more. Flexibility in work hours is a must.

Qualifications

• Strong verbal and written communication skills are essential.
• Experience in a customer service role for at least 3-5 years is required.
• Ability to maintain detailed records of customer interactions.

Responsibilities

• Provide excellent customer service to inquiries via phone, email, and chat.
• Resolve customer complaints and issues in a timely manner.
• Collaborate with team members to improve customer satisfaction.

Skills

Strong verbal communication skills

Strong written communication skills

Empathetic attitude

Customer-focused mindset

Education

Bachelor’s degree in a relevant field

Job description

Customer service Associate in Manila. Salary upto 30K.

On-site - Makati 3-5 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide excellent customer service to inquiries via phone, email, and chat.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain detailed records of customer interactions and transactions.
• Assist in product knowledge to help customers make informed decisions.
• Collaborate with team members to improve customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 3–5 years
• Skills and Competencies: Strong verbal and written communication skills
• Qualities and Traits: Empathetic and customer-focused mindset
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Willingness to work flexible hours as needed