Customer service Associate in Manila. Salary upto 30K.

Recruitify_HR; Pasig; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Health Maintenance Organization (HMO)

Job summary

A leading recruitment agency is seeking a Customer Service Associate to join their team in Pasig. The candidate should have a bachelor's degree and 1–3 years of experience in customer service. Key responsibilities include assisting customers with inquiries, resolving complaints, and maintaining customer records. The position offers a salary up to 30K and various employee perks such as performance bonuses and health insurance.

Qualifications

• 1–3 years of experience in customer service.
• Ability to work well in a team environment.
• Patience and empathy when dealing with customers.

Responsibilities

• Assist customers with inquiries and provide accurate information.
• Resolve customer complaints effectively.
• Process orders and maintain customer records.
• Collaborate with team members to improve quality.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Customer-oriented mindset

Teamwork

Education

Bachelor’s degree in any related field

Job description

Customer service Associate in Manila. Salary upto 30K.

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

• Assist customers with inquiries and provide accurate information regarding products and services.
• Resolve customer complaints effectively and ensure customer satisfaction.
• Process orders, forms, applications, and requests promptly.
• Maintain customer records by updating account information as needed.
• Collaborate with team members to improve customer service quality.

Requirements

• Educational Qualifications: Bachelor’s degree in any related field.
• Experience Level: 1–3 years of experience in customer service.
• Skills and Competencies: Excellent verbal and written communication skills.
• Skills and Competencies: Strong problem-solving abilities and customer-oriented mindset.
• Qualities and Traits: Patience and empathy when dealing with customers.
• Responsibilities and Duties: Ability to work well in a team environment.

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters