Customer Service Associate hiring. Salary upto 30K.

Recruitify_HR; Muntinlupa; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Performance Bonus

Equity Incentive Plan

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruiting firm is seeking a Customer Service Associate to assist customers through phone, email, and chat in Muntinlupa. This full-time position requires 5-8 years of experience and a diploma in a relevant field. The ideal candidate should have strong communication skills and be able to handle multiple tasks. Benefits include a performance bonus, equity incentive plan, and health insurance. This position is on-site and offers opportunities for career development.

Qualifications

• 5-8 years of experience in customer service.
• Strong communication and interpersonal skills are essential.
• Ability to prioritize workload effectively.

Responsibilities

• Assist customers in resolving inquiries via phone, email, and chat.
• Maintain professionalism and customer satisfaction.
• Document customer interactions in the CRM system.

Skills

Strong communication and interpersonal skills

Ability to handle multiple tasks

Patience and empathy

Education

Diploma in any relevant field

Job description

Customer Service Associate hiring. Salary upto 30K.

On-site - Muntinlupa 5-10 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist customers in resolving inquiries and issues via phone, email, and chat.
• Maintain a high level of professionalism and ensure customer satisfaction.
• Collaborate with team members to enhance service delivery and customer experience.
• Document and process customer interactions in the CRM system.
• Provide accurate information about products and services to customers.

Requirements

• Educational Qualifications: Diploma in any relevant field
• Experience Level: 5–8 years
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize workload
• Qualities and Traits: Patience and empathy to deal with customer concerns

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