Customer service Associate in Manila. Salary upto 30K.

Recruitify_HR; Muntinlupa; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Insurance

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency is looking for a Customer Service Associate in Muntinlupa, Philippines. The ideal candidate will have 3-5 years of customer service experience and a Bachelor’s degree. Responsibilities include providing excellent customer service via phone, email, and chat, resolving complaints, and maintaining records. This full-time position offers various benefits including an equity incentive plan, performance bonuses, and health insurance. Applicants must be empathetic and able to work in a fast-paced environment.

Qualifications

• 3-5 years of customer service experience required.
• Must maintain detailed records of customer interactions.
• Willingness to work flexible hours as needed.

Responsibilities

• Provide excellent customer service via phone, email, and chat.
• Resolve customer complaints in a timely manner.
• Collaborate with team members to improve customer satisfaction.

Skills

Strong verbal and written communication skills

Empathetic and customer-focused mindset

Ability to work in a fast-paced environment

Education

Bachelor’s degree in a relevant field

Job description

Customer service Associate in Manila. Salary upto 30K.

On-site - Muntinlupa 3-5 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide excellent customer service to inquiries via phone, email, and chat.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain detailed records of customer interactions and transactions.
• Assist in product knowledge to help customers make informed decisions.
• Collaborate with team members to improve customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 3–5 years
• Skills and Commodities: Strong verbal and written communication skills
• Qualities and Traits: Empathetic and customer-focused mindset
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Willingness to work flexible hours as needed

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