Customer Service Associate hiring. Salary upto 30K.

Recruitify_HR; Taguig; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

Health Maintenance Organization (HMO)

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment firm is looking for a Customer Service Associate to provide exceptional support to customers. Candidates should have 5-8 years of experience and a diploma in a relevant field. Responsibilities include resolving inquiries through various channels and collaborating with a team to improve customer experience. This on-site position offers competitive perks like an equity incentive plan and bonuses, ensuring a fulfilling work environment.

Qualifications

• 5–8 years of experience in customer service.
• Ability to maintain a high level of professionalism.
• Familiarity with CRM systems for documenting interactions.

Responsibilities

• Assist customers in resolving inquiries and issues via phone, email, and chat.
• Ensure customer satisfaction through professional handling of complaints.
• Collaborate with team members to improve service delivery.

Skills

Strong communication skills

Interpersonal skills

Ability to handle multiple tasks

Patience

Empathy

Education

Diploma in any relevant field

Job description

Customer Service Associate hiring. Salary upto 30K.

On-site - Taguig 5-10 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist customers in resolving inquiries and issues via phone, email, and chat.
• Maintain a high level of professionalism and ensure customer satisfaction.
• Collaborate with team members to enhance service delivery and customer experience.
• Document and process customer interactions in the CRM system.
• Provide accurate information about products and services to customers.

Requirements

• Educational Qualifications: Diploma in any relevant field
• Experience Level: 5–8 years
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize workload
• Qualities and Traits: Patience and empathy to deal with customer concerns