Customer Service Associate Hiring for Top Bpo's.

Recruitify_HR; Muntinlupa; Presencial; PHP 223.000 - 357.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

HMO

Descripción de la vacante

A recruitment agency is hiring a Customer Service Associate in Muntinlupa, Philippines. The role involves providing exceptional customer support via various channels while maintaining accurate records and collaborating with team members to enhance customer satisfaction. Candidates must have a Bachelor’s degree and 1-3 years of customer service experience, showing strong communication skills and a problem-solving attitude. This full-time position offers a supportive and fast-paced work environment.

Formación

• Bachelor’s degree required.
• 1–3 years of experience in customer service.
• Proficient in customer service software.

Responsabilidades

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries and issues efficiently.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve overall customer satisfaction.
• Identify and elevate complex issues to the appropriate department for resolution.

Conocimientos

Excellent communication skills

Interpersonal skills

Proficient in customer service software

Problem-solving abilities

Customer-centric attitude

Educación

Bachelor’s degree in a relevant field

Herramientas

Customer service software

Descripción del empleo

Customer Service Associate Hiring for Top Bpo's.

On-site - Muntinlupa 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions and service requests.
• Collaborate with team members to improve overall customer satisfaction.
• Identify and elevate complex issues to the appropriate department for resolution.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 1–3 years of experience in customer service
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Proficient in using customer service software and tools
• Qualities and Traits: Strong problem‑solving abilities and a customer‑centric attitude
• Working Conditions: Must be able to work in a fast‑paced environment